TERMS AND CONDITIONS Acceptance of any order by the customer will be deemed as acknowledgement by the customer that they have read, understand and agree to our policies as stated in our website.
PAYMENT OPTIONS Visa, MasterCard, and American Express
SHIPPING AND DELIVERY SHIPPING IN USA ONLY Merchandise may be purchased from this Website by using any one of the payment options listed in Payment options. Outside Shopper reserves the right to change its payment procedures at any time without prior notice to you. All Products will ship within 48 hours Processing and delivery of your order generally takes 5-7 working days within the continental U.S. If you need the order sooner, please contact our sales support department and they will be happy to provide you with additional shipping options (additional costs/ fees will apply). Outside Shopper charges sales tax for merchandise ordered on this Website based on the applicable state sales tax rate and the location to which the order is being shipped.
All orders are processed immediately. Once your order is submitted to us, we cannot change or cancel an order until your merchandise is received by you. All returns of merchandise are subject to Outside Shoppers return policy, available under Exchanges/Refunds/Cancellation Policy below.
WARRANTY Each product is covered by the manufacturer’s warranty to the original consumer purchaser. Manufacturer will repair or replace, at their discretion, parts found to be defective due to materials or workmanship. The manufacturer’s product warranties for all items with an engine (mowers, log splitters, snow blower, and trimmers) are subject to the following limitations and exclusions: 1) Commercial Use the warranty period for any product used for commercial or rental is limited to ninety (90) days from the date of original purchase. 2) Limitations to this warranty apply only to products which have been properly assembled, adjusted, and operated in accordance with the instructions contained within product manual. This warranty does not apply to any product that has been subject to alteration, misuse, abuse, improper assembly, installation, or shipping damage. 3) Exclusions Excluded from this warranty are normal wear, normal adjustments, and normal maintenance. In the event you have a claim for products with an engine under the product warranty, you must return the product to an authorized dealer for service. (Some items due to size and shipping cost will not be refunded under any circumstances. Warranty work will be done at a qualified service center in your area). All transportation charges, damage, or loss incurred during transportation of parts submitted for replacement or repair under this warranty shall be borne by the purchaser. Should you have any questions concerning this warranty, please contact us at 1-651-204-6811. The model number, serial number, and date of purchase of the product will be needed before any warranty claim can be processed.
Exchanges/Refunds/Cancellation Policy Our goal is that you are completely satisfied with your purchase. Please contact us at 651-204-6811 for RA# and return shipping instructions. A refund will be issued once the merchandise is returned to our warehouse
Items may not be returned if they have been used, modified or mounted to your ATV or UTV. You must call for return authorization within 15 days from receipt of your order. All RA#’’s are valid for 15 Days Only! Please return the item/s to us promptly. A 15% restocking fee applies on all items. All items must be returned in the original box/container, unused, and containing all original product packaging and accessories.
The return authorization number you are provided by our sales support department must be clearly VISIBLE on the OUTSIDE of the package you return the item/s to us in. Packages with no visible RA number or an expired RA number will be refused. All items must be returned to us pre-paid. No COD returns or Call Tag Returns! Pack all item/s well and it is recommended that you fully insure the item/s. Any item/s damaged by the customer or that is damaged while in route back to us will be returned to the customer and no exchange or refund will be issued. If the item is damaged, you will need to contact the shipping company you selected to return the item/s back to us and file a claim directly with them. Shipping and handling charges are not refundable. Shipping cost will be refunded only if the product was damaged during delivery or if the wrong item was shipped. For additional questions on Outside Shopper returns or order inquiries, email info@outsideshopper.com.
To contact Customer Service: Send an e-mail to info@outsideshopper.com or call 1-651-204-6811.
MODIFICATION OF CONTENT Outside Shopper makes every attempt to ensure that the content on the Outside Shopper Website is current and accurate. As indicated in the DISCLAIMERS set forth below, Outside Shopper does not guarantee that the information contained on this Website will not contain errors, inaccuracies or omissions. Any such errors, inaccuracies or omissions could relate to price, product description or availability. Outside Shopper reserves the right to correct any error, inaccuracy or omission or to change and update the website without prior notice to you. In addition Outside Shopper reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled by Outside Shopper, Outside Shopper will promptly issue a credit to your credit card. Please see our Exchange/Refund/Cancellation policy above for all other policies.
DISCLAIMERS OUTSIDE SHOPPER DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS WEBSITE, INCLUDING ANY ADVICE OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM US OR THROUGH THIS WEBSITE.
IN ADDTION ALL USE OF THIS WEBSITE IS AT YOUR OWN RISK. OUTSIDE SHOPPER DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF OUTSIDE SHOPPER, WHETHER EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS WEBSITE AND ANY CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OF NON-INFRINGEMENT; AND (C) CLAIM IN TORT (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT OUTSIDE SHOPPER DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEBSITE OR THE SERVER THAT MAKES THIS WEBSITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
